Privacy Policy
How AISCHD collects, manages, uses, and protects your personal information.
Last Updated: September 2026 • ABN: 80698863320
The Australian Institute for Social Capital and Human Development (AISCHD) ("we", "us", or "our") is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information necessary to deliver our services, process memberships, organize training programs, or conduct collaborative social research. This may include:
- Contact details (name, email address, telephone number, mailing address)
- Professional information (job title, organisation name, professional credentials)
- Enquiry information and consultation correspondence
- Membership application information
- Website usage data and analytics (cookies, browser type, pages visited)
2. How We Use Your Information
Your information is used strictly for legitimate organizational and educational purposes, including:
- Responding promptly to inquiries and service requests
- Administering professional memberships and certifying training completion
- Delivering consultancy, research briefs, and community development frameworks
- Sending institutional updates, webinars, and newsletters (with opt-out capabilities)
- Meeting statutory, regulatory, and reporting obligations under Australian law
3. Information Storage and Security
We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. All digital transmissions are secured via SSL/TLS encryption.
4. Disclosure to Third Parties
AISCHD does not sell, rent, or trade your personal information. We may only disclose your details to authorized service providers (such as secure cloud hosting or credential-issuing bodies) under strict confidentiality agreements, or when required by Australian law.
5. Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if any details are inaccurate, out of date, or incomplete.
6. Privacy Inquiries & Complaints
If you have questions regarding this Privacy Policy or wish to lodge a privacy enquiry, please contact our Privacy Officer:
Privacy Officer • AISCHD
Level 2, 7 Neptune Street, Woden ACT 2606
Phone: 049 482 4799
Email: info@aischd.org.au